Privacy Policy

1. Introduction

WP Pro, Inc. ("we", "our", or "us") is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

• Personal Information: We may collect personal information such as name, email address, phone number, and billing information when you register for our services.
• Usage Data: We automatically collect certain information about your device, including IP address, browser type, operating system, and access times.
• Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. Use of Information

We may use the information collected for various purposes, including to provide and maintain our services, improve our offerings, and communicate with you. Your information may also be used for billing purposes and to comply with legal obligations.

4. Disclosure of Information

We may disclose your personal information to the following third-party service providers:

• Payment Processors (Stripe): We disclose information like name, IP address, customer ID, and billing information to Stripe for processing payments.
• Support System Vendors (Intercom): We disclose information like name, email address, and customer ID to Intercom to provide customer support services.

We may also disclose your information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have specific rights under GDPR regarding your personal data:

• Right to Access: You have the right to request access to your personal data and information about how it is processed.
• Right to Rectification: You have the right to request correction of inaccuracies in your personal data.
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request restrictions on the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain situations.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at privacy - at - wp.pro.

This privacy policy aims to inform you about how we handle your personal information, ensuring transparency and compliance with privacy laws and regulations, including GDPR.